Things people ask.
Everything you might want to know before installing.
How long does setup take?
Under two minutes. Connect your GitHub account, pick the repos you want summarized, choose Slack and/or email delivery. The first summary lands in your inbox the next morning.
Do I need a credit card to start?
No. The first summaries are free. Subscribe only if your team finds them worth reading.
Which GitHub setups are supported?
GitHub.com and GitHub Enterprise. Both personal and organization repositories.
Does GitLoom read my source code?
No. We read PR titles and descriptions, commit messages, review comments, and metadata about which files changed — that's it. Your code stays on GitHub.
Where is my data stored?
On EU-hosted servers in Finland, behind Cloudflare (WAF + DDoS protection). All connections use TLS 1.3. We are GDPR and CCPA compliant.
Can I delete my data?
Yes. Request complete deletion at any time from your account settings or by contacting support.
What kinds of summaries does GitLoom send?
Daily progress digests, weekly highlights, release summaries, and stuck-PR nudges. You pick which types your team gets and which channels they go to.
How smart are the summaries?
Smarter than parroting PR titles. GitLoom synthesizes activity across PRs, reviews, and commits into a short, narrative read — the kind of update a thoughtful teammate would write.
Can I tune the tone or voice?
Yes — the Team plan includes tone and voice tuning so summaries sound the way your team writes.
Can I cancel anytime?
Yes. Cancel with one click. You'll retain access until the end of your billing period.
Do you offer team discounts?
The Team plan already includes unlimited seats. Contact us for anything specific.
What payment methods do you accept?
All major credit cards via Paddle. GitHub Marketplace support is coming.
Still have questions?
Book a demo and we'll walk you through everything.
Or email support@gitloom.ai